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The Battle Against Wrongful Denials in Long-Term Disability Claims When individuals rely on financial support during periods of extended illness or injury, a claim denial can have significant and far-reaching impacts, leaving policyholders stranded in a sea of uncertainty. Disabled insureds continue to find themselves at odds with insurance providers, grappling with denied claims that, in their eyes, are unjustified due to convoluted policy language and stringent eligibility criteria or simply due to a claim being improperly handled. This blog sheds light on the distressing issue of wrongful denials in light of a recent decision from the Ontario Court of Appeal. It also serves as a warning to long-term disability insurers that they must treat their insureds appropriately during the claims-handling process. Otherwise, they risk being ordered to pay a substantial amount more.