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Mediation is a form of Alternative Dispute Resolution (ADR) where a professionally trained mediator helps people work out an agreement about issues related to separation or divorce, custody or access, neighbourhood disputes and other matters evolving as a result of a communication breakdown.

Mediation sessions are scheduled when everyone is available. The length of time it takes will depend on many factors such as:The number and type of issues to be resolvedThe amount of conflict between the participantsThe degree of communication and cooperation between participantsHow quickly financial and other disclosure information is provided

Mediators are paid for the time they spend on each file; therefore, payment is due before meeting with each party. Each party is responsible for paying their half of the mediation fee unless the parties agree on other payment arrangements.

The goals of parenting coordination are twofold: first, to help you to figure out ways to work more successfully with your former partner; and second, to help keep you out of the courts. PCs minimize conflict by helping parents develop parenting and communication skills and by mediating disputes regarding existing parenting plans. Most often, a PC is appointed by the court. However, families may decide to enter into a relationship with a parenting coordinator in order to have a process in place for resolving future issues.

If the mediation on a specific issue fails, the parties will empower the parenting coordinator to make a binding decision in the best interests of the children; this process is called arbitration. The PC will gather all relevant information from the parents and external sources and make a decision. It is important to note, however, that PCs cannot make decisions about legal matters, such as decision making (formerly known as custody), mobility, or parenting time (formerly known as access), other than those of a minor or temporary nature.