Best Business Consultants in Nisku, AB

Clients or Employees First? Have it Both Ways With a People Centered Culture In Robbie Kellman Baxter’s book, The Forever Transaction she provides practical insight into why and how to build a subscription model for your company. The book reveals the complexity and alignment of people, processes, and resources required to create a subscription model, however at the heart of it all is an absolute commitment to continually delivering enough value to your clients so that they never need or want to leave you. The objective is to create and support a client for life. From our perspective the deep level of caring, curiosity, and commitment to the client’s well-being to create a client for life, looks a lot like good leadership. After all, leadership is a people profession. We also believe that if your organization has the culture to successfully create clients for life, whether with or without a subscription model, you also have a culture that can support employees for life...